Based in Metro Manila · Open to meaningful work

I keep systems steady.
Then I build better ones.

I’m Mike Dorio—a Technical Support Engineer and Web Developer working at the intersection of reliable operations, security, and useful digital products.

10+ years in technology operations20+ professional & personal builds5+ yrs security product support

01 · What I bring

Built on fundamentals.
Curious about what’s next.

My background crosses enterprise support, cybersecurity platforms, and production web development. I’ve supported global teams, handled escalations, built client websites from Figma, and continued developing practical applications outside work.

01

Technical support

L1–L2 escalation, production incident triage, alert monitoring, service degradation analysis, and customer communication.

02

Security operations

More than five years supporting SaaS Endpoint Detection and Response and XDR across logs and networks, including parsing, integrations, and workflow management.

03

Web development

Custom WordPress themes, responsive Figma implementation, WooCommerce, PHP, JavaScript, React, Next.js, and API-driven applications.

02 · Professional work

Project-based
client delivery.

View the full project archive
Client work · E-commerce

WordPress · WooCommerce · PHP

A responsive WooCommerce experience built from Figma, with dynamic product presentation and practical performance work.

Client work · Corporate

WordPress · PHP · Figma

A custom, mobile-first WordPress build translating detailed designs into a fast and maintainable business site.

Client work · Cybersecurity

WordPress · PHP · JavaScript

A secure, responsive corporate website translated from Figma into custom WordPress pages with accessibility, SEO, and speed in mind.

Professional work · Agency

WordPress · PHP · AJAX

Dynamic, SEO-focused WordPress pages built from complex in-house designs, with custom interactions and cross-browser support.

Client work · Corporate

WordPress · PHP · Figma

Multiple responsive WordPress pages built from Figma, with dynamic components tailored to the client’s business requirements.

Client work · Healthcare

WordPress · PHP · JavaScript

Professional and accessible hospital website pages developed in WordPress with responsive layouts and SEO-friendly implementation.

Project based · Consumer

WordPress · PHP · Figma

A conversion-focused product landing page translated from Figma into responsive custom WordPress templates.

Project based · Real estate

WordPress · PHP · JavaScript

Dynamic editorial journal pages with responsive layouts implemented from supplied Figma wireframes.

Project based · Real estate

WordPress · PHP · Figma

A polished amenities experience converted from Figma into responsive, usable WordPress templates.

Project based · Corporate

WordPress · PHP · Figma

A detailed Figma-to-WordPress implementation with responsive pages, interactions, and performance work.

03 · Beyond the day job

Personal builds
and game experiments.

A separate space for curiosity: useful applications, unfinished ideas, technical experiments, and the long road toward building games my daughter can play.

Personal · Learning

Vite · Web3

An interactive portfolio showcasing web development projects, technical skills, and creative experiments through a modern, responsive interface with Web3-inspired interactions.

Personal · Learning

Next.js · Azure · Learning Tool

A mood-tracking app that visualizes emotional patterns through daily entries, live feeds, interactive mapping, and location-based insights.

Personal · Learning

Next.js · Azure · Learning Tool

A scheduling and productivity tool for organizing work shifts, tracking schedules, and helping users better manage their working time.

Personal · AI Experiment

Next.js · TypeScript · Hugging Face

An urban intelligence concept combining public signals, traffic data, and AI sentiment analysis to explore real-time, location-aware city insights.

Personal · Learning

Next.js · Azure · Learning Tool

An interactive Azure certification study companion featuring structured topics and knowledge checks for focused, repeatable technical review.

Personal · AI Toolkit

Next.js · TypeScript · Hugging Face

An AI toolkit combining text analysis, image captioning, and story generation experiments within a unified web interface.

Personal · Game Prototype

Next.js · TypeScript · Game Design

A browser-based tower-defense prototype exploring strategic placement, enemy waves, progression systems, and adaptive gameplay mechanics.

Personal · Social Prototype

React · Node.js · MongoDB

A MERN-based social networking prototype featuring content sharing, user interaction, and database-backed social workflows.

Personal · Productivity

Next.js · Dashboard · Data Visualization

A personal growth dashboard for tracking goals, habits, progress, and long-term improvement through structured data and visual insights.

Personal · Frontend

HTML · CSS · JavaScript

A responsive ramen-store concept built to practice frontend fundamentals, interactive layouts, navigation, and Bootstrap-based UI development.

Personal · Healthcare

Next.js · Tailwind · Data Visualization

A healthcare dashboard concept for presenting complete blood count results through structured data displays and visual interpretation.

Personal · Portfolio

HTML · CSS · JavaScript

An early minimalist portfolio demonstrating responsive web development using semantic HTML, CSS, and vanilla JavaScript without a framework.

Personal · Utility

Next.js · TypeScript · Tailwind

A browser-based image conversion utility for transforming common image formats through a simple, responsive interface.

Personal · Full Stack

React · Node.js · MongoDB

A full-stack restaurant application demonstrating frontend development, backend services, database integration, and end-to-end deployment.

Personal · Utility

Next.js · OpenWeather API · Tailwind

A location-aware weather app that retrieves real-time conditions and presents environmental data through a focused, responsive interface.

Personal · Calculator

Next.js · TypeScript · Supabase

A power-consumption calculator that uses structured device data to estimate wattage and help users understand everyday energy usage.

Personal · Healthcare

Next.js · Tailwind CSS

A healthcare calculation tool exploring weight- and age-based dosage references through structured inputs and a clear, responsive interface.

YouTube · Prototype

Game development · Prototype · Learning

A look at my game-development experiments, mechanics, debugging, and iterative prototype work.

04 · Experience

Proven under
real pressure.

From enterprise security support to production web development, the thread is the same: understand the system, communicate clearly, and finish the job.

2025 — Present

L2 Support Engineer

Enterprise SaaS · PH/UK hybrid

Production incidents, alert monitoring, escalation ownership, triage, and service reliability.

2023 — 2025

Web Developer

Digital Marketing Company

Custom WordPress development, responsive Figma builds, performance optimization, and technical SEO.

2017 — 2023

Technical Support Engineer

Cybersecurity SaaS · APJ

Support for SaaS Endpoint Detection and Response and XDR, log analysis, incident workflow, troubleshooting, and customer enablement.

Complete history on LinkedIn

05 · Connected toolkit

Platforms and tools
used across the stack.

06 · Let’s connect

Have a hard problem
worth solving?

I’m interested in support engineering, web development, automation, and product ideas that make complicated systems feel simpler.